There are many recommendations out there on how to improve your retail operation and cut costs – inventory control, managing cash flow efficiently, good retail equipment, etc.

But have you thought carefully about how your cashiers are doing their jobs?

When I was in college and bagged groceries, I spent a lot of time watching cashiers. So when I am standing in line at Walmart, Costco or a grocery store, I usually end up evaluating the scanning technique of the cashier. Most of the time, I gro...
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